Utilities Board

Utilities Board is the regulatory authority overseeing utility services and rates in Iowa. Located at 1375 E Court Ave, Des Moines, we ensure fair practices and safety standards for utilities. Our mission is to protect consumer rights while promoting efficient service delivery. We engage with the community through various programs and resources designed to assist customers and facilitate their understanding of utility regulations. Operating Monday through Friday, we are dedicated to maintaining a robust framework for utility management in Iowa.

The Utilities Board, also known as the Iowa Utilities Commission, is a pivotal state government office located at 1375 E Court Ave in Des Moines, Iowa. Established with a mandate to regulate utility services within the state, the Commission holds authority over rates and infrastructure pertaining to electric transmission lines and pipelines. The organization strives to ensure consumers receive fair treatment while maintaining high safety standards across all regulated utilities. Our office operates Monday through Friday from 8 AM to 4:30 PM, providing essential services such as handling complaints and facilitating public meetings concerning utility regulations. Through our comprehensive customer assistance programs, we aim to empower residents by offering resources like energy assistance applications and information on consumer rights. The Commission's role extends beyond regulation; it actively engages in rule-making processes and oversees public hearings to foster transparency and