McAllen City Hall

McAllen City Hall serves as the central hub for city governance and public utilities in McAllen, Texas. Located at 1300 W Houston Ave, we are committed to delivering efficient and reliable water and wastewater services to our residents. Our team prides itself on ensuring safe and potable water quality while providing exceptional customer support. We operate from Monday to Friday, 8 AM to 5 PM, and aim to address all community needs effectively. At McAllen City Hall, we strive to foster a transparent and responsive government for all citizens.

McAllen City Hall is the primary governing body located at 1300 W Houston Ave in McAllen, Texas. As a city government office, we play a vital role in managing local resources and services for our community. One of our key departments is McAllen Public Utilities, responsible for ensuring efficient water quality and wastewater services for residents and businesses alike. Our mission is to provide safe drinking water while maintaining superior service standards through dedicated staff and advanced management practices. We understand that access to quality water is essential for health and well-being. Therefore, we continuously monitor our water systems to meet or exceed environmental regulations and provide annual water quality reports for transparency. Our customer relations team is available during business hours to assist with inquiries related to service rates, new connections, or conservation efforts. In addition to our core services, we actively encourage community involvement thr